Fuel retail technology specialist builds new client offering combining Managed Virtualisation and 24/7 Support for uptime guarantees
London 13 November 2014 - Rackspace®, the #1 managed cloud company, today announced thatKalibrate, a provider of strategy and technology solutions to the global fuel retail industry, will be using Rackspace Managed Virtualisation offering to help grow its global operations.
Rackspace will support Kalibrate’s Software as a Service (SaaS) and managed services based solutions that serve as the expert source of intelligence insight and action for the fuel retailer.
Leveraging 20 years of experience providing solutions such as fuel pricing optimisation and retail location intelligence, Kalibrate’s services are designed for fuel retailers large and small, including existing clients.
Global leaders in the fuel retail industry rely on Kalibrate to uncover the hidden value within the complex and fast changing fuel retail marketplace, through advanced predictive analytic tools that analyse market and operating data. Its strategic services and software solutions help retailers to base crucial business decisions on real time data. This operational ability is only possible when underpinned by a flexible, reliable and powerful IT infrastructure that is constantly and consistently capable of performing to a high standard.
The Managed Virtualisation service is backed by Rackspace award-winning supportwhich means, on a day-to-day basis, Kalibrate can now concentrate on driving its business into new markets and extending its ability to provide superior client service, without having to worry about its technology infrastructure. The Rackspace solution incorporates 24/7/365 support for mission critical apps, as well as a range of test environments.
Bob Stein, CEO Kalibrate says: “Our clients depend on us to create actionable insight from their data in real-time. Given the complexity and volatility of today’s fuel retail market, even a one second delay in updating fuel pricing can have a huge impact on business. Kalibrate’s clients deserve a hosted service that guarantees high performance and secure infrastructure and world-class support capabilities. Our collaboration with Rackspace will ensure that our clients can focus on running and growing their business, and not worry about IT.”
“What’s special is that this relationship is not solely focused on the technology, but is about maintaining a strong global synergy between both companies, from support all the way up to senior management level. The close and integral understanding of our business is one that we feel will benefit both companies now, and in the years to come,” Stein adds.
Rackspace and Kalibrate have already deployed several existing clients, including one of its largest global multi instance clients in a managed service allowing the clients 24/7 support to execute its pricing strategies around the globe.
Jeff Cotten, MD Rackspace International comments: “We are excited to work with one of the most innovative SaaS providers in the fuel industry as it delivers pricing optimisation and retail location intelligence to some of the largest fuel retailers around the world. In a highly competitive market with aggressive pricing and rigorous supply chains, Kalibrate was looking for a technology partner to help deliver cost savings and increased reliability on its IT infrastructure. Our team of experts helps manage Kalibrate’s IT backbone so it can focus on developing innovative services and finding new market opportunities.”
“The Kalibrate relationship is a great example of how managed virtualisation technology can help create new and innovative customer solutions that unlock genuine business growth potential," added Cotten.
Kalibrate provides an IT help desk to offer its clients a high standard of support, with Rackspace providing critical application services, dedicated storage, site recovery manager (SRM), and disaster recovery, with a 100 percent uptime guarantee. This bespoke environment and managed service is something Kalibrate can offer across the globe, creating a clear competitive advantage.
Rackspace® (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies. Rackspace is also the leader in hybrid cloud, giving each company the best fit for its unique needs — whether on single - or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Headquartered in San Antonio, Rackspace serves more than 200,000 business customers from data centres on four continents. It ranks #29 on Fortune’s list of 100 Best Companies to Work For and #26 in the Sunday Times Best Companies. For more information, visit http://www.rackspace.co.uk/