Clients assured of ongoing business value through access to specialist resources
Florham Park, NJ - March 28, 2012
KSS Fuels announced today the launch of a new global initiative designed to help clients maximize the benefits of their relationship with KSS Fuels.
Client Success is a dedicated department of industry, pricing and location intelligence subject matter experts, available to all KSS Fuels clients to ensure they’re able to get the most value from their use of KSS Fuels’ products and services.
With the ever-changing dynamics of today’s retail and wholesale fuels markets, there are short-term challenges to address as well as opportunities to finesse fuels strategies and tactics to gain incremental gallons or profit margin. Client Success will augment clients’ existing capabilities by offering insight, proactive recommendations or practical support to ensure they protect their existing business and capitalize on the opportunities while taking care of day-to-day operations.
The Client Success department is structured geographically and led by two industry veterans with comprehensive pricing and location intelligence expertise gained from working with clients in over 80 countries. Scott Barrett will lead the team assigned to North America and Beth Yates will lead the Europe and Rest of World team. Together with their team they represent decades of relevant industry experience.
“Assisting our clients to be able to get the most out of KSS Fuels products and services is our primary goal. Using our extensive experience to date with the products, worldwide markets and clients, we will deliver informed and supportive service to our existing client base. Our partnership approach will be proactive in providing recommendations and business insight,” stated Beth Yates, VP client success for Europe and Rest of World.
“We have a real passion for working with our clients to address the many challenges facing them today. With our experience in the petroleum marketing industry, we can propose real-world solutions that will not only help our clients compete in a difficult environment, but win against their competition,” stated Scott Barrett, VP client success for North America.
ABOUT KALIBRATE TECHNOLOGIES
Kalibrate (formerly KSS Fuels) is the only global provider of fuels pricing and retail location intelligence, helping retailers fine-tune decisions to deliver on performance goals. Its proven software, analytics and consulting solutions draw on more than 20 years of expertise and insight into the needs and opportunities of petroleum retailers. Kalibrate has headquarters in Manchester, United Kingdom and Florham Park, New Jersey. The company also has a Center of Excellence in Tulsa, Oklahoma and sales operations in Florida, Illinois, Ohio, Texas, Canada, Brazil, China, India, Japan, Korea and Africa. For more information about Kalibrate, please visit Kalibrate.com.