Our people set us apart.

The Kalibrate team works from seven offices in six countries around the globe. We are dedicated to helping fuel and convenience retailers of all sizes make smarter business decisions faster — regardless of market maturity.



Oliver’s early career was spent in sales and marketing roles in consumer financial services helping to build fast growth brands like Capital One and Ageas Insurance. Oliver moved into the technology sector in 2009 joining IRIS Software. He has spent the last 10 years in a number of executive roles, including Divisional CEO and Merger and Acquisition Director, helping to build one of the largest privately owned software companies in the UK with a valuation in excess of £1 billion.



Steve joined Kalibrate in January 2019 as Chief Financial Officer, having previously been Group CFO of the largest pan-European cruise online travel agent CRUISE.co.uk. Prior to CRUISE.co.uk, he was CFO/CEO of Thomas Cook Scheduled Business after he led the sale of Gold Medal Travel to Thomas Cook in 2009. Prior to that he held various senior finance roles within the retail and logistics sectors. He is a qualified accountant.



Norris Joined Kalibrate in February 2019 as CTO, having previously been responsible for establishing and operating Jaguar Land Rover’s Digital Development centre in Manchester. Prior to Jaguar Land Rover, Norris spent 18 years in IT strategy and delivery for Accenture, where he was Managing Director, working across the life sciences, FMCG, and automotive businesses.



Mark joined Kalibrate in June 1997 as Head of Sales and Marketing, to lead the company’s commercial activities in Europe and break into the North American market. He progressed through a number of commercial positions to become the lead for strategic alliances and business development. As SVP of Strategy, he led the integration of MPSI following its acquisition in 2011, and then took responsibility for sales outside of North America. After two years leading Kalibrate’s pricing business as Managing Director, Mark is now responsible for all of Kalibrate’s commercial activities. He’s enabling the company to achieve its growth objectives by leading a global sales and solutions consulting team involved with acquiring, implementing, and supporting clients and their use of the Kalibrate Decision Suite. Mark has spent the past 30 years working in the downstream fuel and convenience retail sector and brings a wealth of knowledge from working with clients in over 50 different countries.



Anila joined Kalibrate in 1995, and during her tenure has progressed through several key positions within the company, including leading the professional services, consulting, and scientific research teams, as well as managing the Insight division within Kalibrate. Having worked with, and advised, fuel and convenience retailers across the globe on pricing and planning strategy, she is recognized as an expert within the industry. In her current role, Anila is responsible for all product related matters across Kalibrate’s offerings, including product vision, innovation, and design, ensuring that the overall product strategy enables sustainable value for our clients’ businesses. She holds a BSc (Hons) in Management Sciences from The London School of Economics, and an MSc from Manchester University.



Matthew Peacock is the founding partner of Hanover Investors, Kalibrate’s private equity shareholder. He has deep industry experience across the outsourced services, industrial, technology, and financial sectors, where he has held roles in multiple public and private companies as executive and non-executive chairman. In his early career he ran International M&A in London for Barclays BZW, following work in New York and London for CSFB. Over the 1990s he led a series of successful private turnarounds as a lead shareholder and CEO. In 2002 he founded Hanover Investors. Since then he has led change strategies and turnarounds for a large number of companies as both an investor and board member.  He holds an LLM in Law from Cambridge University.



Tom Russell leads Hanover Investor’s investment analysis and management activities, and Target Selection process. He is Chair of the internal investment analysis and screening panel, the EIM, as well as leading the strategy agenda in Hanover’s investee companies. Tom’s early career was spent at Mercer Management Consulting (now part of Oliver Wyman consulting). Tom joined Mercer as an analyst in 1998 and became a partner in the Communications, Information, and Entertainment practice in 2006, where he led growth strategy projects for companies including AOL, Vodafone, and Disney. Since joining Hanover Investors in 2007, Tom has held directorships at Chapelthorpe plc, Fairpoint plc, and Regenersis plc, and executive management positions at Regenersis plc including Strategy Director and Managing Director, Recommerce. He holds a MA (Hons) degree in English Literature from Corpus Christi College, Oxford University.